A chip or a crack: when is a repair enough?
Size is only the starting point
A small chip may be repairable, but size alone does not decide the job. The technician also checks depth, contamination, the number of impact points, and whether damage reaches the windshield edge. A photo can help start the conversation, but an in-person inspection may change the recommendation.
Location matters
Damage in the driver's viewing area can leave a distracting mark even after a successful repair. Damage near the edge may affect the glass differently from a chip in the center. Ask the shop to explain how the damage location affects its recommendation rather than relying on a universal coin-size rule.
What repair can and cannot do
Resin repair aims to stabilize suitable damage and improve appearance. It does not make every mark disappear. Existing cracks can spread during repair, and a replacement may still be necessary. Ask how the shop handles that possibility and whether the repair charge is credited toward replacement.
Until the inspection
Avoid sudden temperature changes, pressing on the damage, or applying household adhesives. If visibility is impaired or the glass appears unsafe, do not drive; arrange safe transport or ask about mobile service. Never delay urgent safety advice while waiting for an online estimate.